依觀光局頒佈定型化契約規定辦理 , 收費標準以每人計
- 部份成員不克成行而必須變更房間型態（不克成行者如有退費需求請參照上述規定時間前事先告知），旅客須於出發前辦理變更及補足差額； 而不克前往者則按取消規定辦理。變更後恕不保證可保留原訂班次或機位數，並以客服人員實際作業回覆為主。
According to the standard contract released by Tourism Bureau, the rate is charged per
|UNI Air tour package
|8 days before departure date
||15% of total price
|Within 4 to 7 days before departure date
||30% of total price
|Within 1 to 3 days before departure date
||50% of total price
|On the departure date
||100% of total price
- If any of the member(s) cannot make the trip and the room type needs to be changed, you must make the changes and pay the amount difference before the departure. For the member(s) who cannot make the trip, if a refund is needed, please notify us within the deadline specified above and follow the Cancellation Policy. We cannot guarantee the availability of the original flight and number of seats once changes have been made. Changes are subject to the actual process and reply of the customer service staff.
- Ticket Cancellation: When cancelling a ticket, please attach the flight ticket, travel voucher and receipt, and apply for refund within one month from the departure date. Application after the deadline is deemed as a waiver.
- Refund: For all refund applications, refunds are limited to the original method of payment. The applications requesting refunds by different means will not be accepted.
Delay or Cancellation Due to Typhoon:
For UNI Holidays’tour packages, in the case of a typhoon, a full refund can be applied for due to cancellation of the flight by the airline. If the flight operates normally, the Cancellation Policy will apply to cancellation and refund, which is subject to the refund/cancellation fee.